Cancellation PolicyUpdated 10 months ago

At Steinmart, we strive to have all orders picked, packed, and shipped as quickly as possible. Once your order is placed, we begin processing it immediately. Therefore, we regret to inform you that we are unable to cancel your order once it has been submitted.

Please review your order carefully before placing it to ensure that all details are correct. If you have any questions or concerns, please reach out to our customer support team for assistance.

This cancellation policy ensures that customers are aware that once an order is placed, it cannot be canceled. It also provides guidance on how to proceed if a return is desired.

Unsuccessful Cancellation Request

If you still wish to return your order after receiving it, please refer to our Return Policy for instructions on how to initiate a return.

Note: In the case of damaged, defective, or missing items in your order, please refer to our dedicated sections for instructions on how to report and resolve such issues.

If you have any questions or need further assistance, don't hesitate to reach out to our support team at [email protected]. We're here to help!