General FAQ'sUpdated 10 months ago
Email Subscriptions
Unsubscribing or Receiving Fewer Emails
If you no longer wish to receive our promotional emails, you can unsubscribe or choose to receive fewer emails by clicking the "Unsubscribe" link at the bottom of any email received. Please allow up to 48 hours for the changes to take effect. However, please note that we will continue to send you important emails regarding your shipping, delivery, and order information.
Under New Management
As of September 1, 2020, Steinmart is under new management. Please note that we cannot provide information regarding orders placed prior to this date.
Steinmart Credit Card
The Steinmart Credit Card is no longer usable.
Steinmart Store Closures
As of September 2020, all physical Steinmart storefronts in the United States and Canada have closed. However, you can continue to enjoy the same signature home goods and accessories through our new online-only experience at www.steinmart.com. We are grateful for your loyalty to our retail stores over the past 58 years and look forward to serving you in this new chapter as an online-only retailer.
Why Did Steinmart Close?
While our physical stores have closed, we remain committed to providing customers with an exceptional online shopping experience. Our focus now is on offering the same quality furnishings, home decor, and accessories that you know and love through our online platform.
Steinmart's Online Presence
Yes, Steinmart now exclusively operates online, offering a wide range of our heritage products with more to come!
Steinmart's New Ownership
Steinmart was purchased by Retail Ecommerce Ventures in September 2020. We are excited to continue providing exceptional products and services under their stewardship.
Parent Company of Steinmart
Retail Ecommerce Ventures is the parent company of Steinmart. They have successfully transformed several well-known brands into e-commerce success stories.
Product Sourcing
At Steinmart, we source our products from vendors worldwide. Our dedicated buying team ensures that we offer a curated collection of unique, authentic, and quality collections.
Steinmart Gift Cards
Unfortunately, all Steinmart gift cards and store credits issued before September 1, 2020, will not be honored on our site.
Free Shipping
While we do not currently offer free shipping, we are actively working on developing new and exciting shipping promotions for our customers.
Steinmart Rewards Program
Yes, we offer the Steinmart Rewards program. By joining for just $9.99 per month, you gain access to exclusive benefits, including a 10% discount on all purchases, complimentary shipping and returns on eligible items, and insider content providing early access to new collections, designers, styles, and promotions.
We hope these FAQs have addressed your concerns. If you have any additional questions, please feel free to reach out to our customer support team at [email protected].