Ordering & Shipping
Cancellation Policy
At Steinmart, we strive to have all orders picked, packed, and shipped as quickly as possible. Once your order is placed, we begin processing it immediately. Therefore, we regret to inform you that we are unable to cancel your order once it has been
Shipping & Delivery
*Steinmart.com ships to all 50 states*. All items available for sale on the steinmart.com website are expected to be in stock and available for shipment. Orders begin the shipping process as soon as your online purchase is complete. Items are shipped
Lost-in-Transit Packages: What to Do
We understand that it can be frustrating when a package goes missing during transit. While it's not a common occurrence, it can happen due to various reasons beyond our control. If you believe your package is lost in transit, please follow these step
Reporting a Missing Item
If you have received your order and discovered that an item is missing, we apologize for any inconvenience caused. We're here to help you resolve this issue as quickly as possible. Please follow the steps below to report a missing item:. Verify the C